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Do you speak Filipino? Are you looking for interesting part-time work?

If you are:

  1. Fluent in written and spoken FILIPINO and English.
  2. Able to work a rota that includes morning, afternoon, evening and night shifts which rolls through weekdays, weekends and bank holidays.
  3. Happy to help others.
  4. Good at both verbal and written communication.
  5. Familiar with Microsoft Office.
  6. Able to speak other Languages in addition to Filipino and English that would be an advantage.

Then you may be the one we are looking for.

We are the International Seafarers’ Welfare and Assistance Network, an international charity based in Croydon helping seafarers and their families around the world via a 24-hour, 365 days a year helpline called SeafarerHelp.  Our busy helpline team currently has a vacancy for a part-time member of staff to work a minimum of 16 hours a week, although it is usually more, covering various shifts which include weekdays, weekends and Bank holidays.

The job is to take calls/contacts from seafarers who find themselves in some form of problem anywhere in the world. We find out what the problem is and refer them to the organisations that are best placed to assist them. The calls/contacts come to us by telephone, SMS text, email, live chat and Skype so you need to be happy using IT systems.

Starting salary is £8.67/hr. rising to £9.96 after a successful four month probationary period and then to £10.90/hr. Experience is not necessary as full training will be provided but knowledge or experience in the maritime industry, helpline work, counselling or providing emotional support to others would be an advantage.

If you are interested please email your CV with a covering letter explaining what skills you can bring to the job to Angie Bosley at the closing date for applications is 8th February 2018. Your CV should be no more than 2 sides of A4 and your covering letter should be no more than 1 side of A4.

Or post it to: ISWAN

3rd Floor East, Suffolk House

George Street

Croydon, Surrey



Contact number: 020 8253 0161

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